Becoming Legendary Don't drown in the Quo

May 24, 2018

Post-Decorating Disaster

Filed under: Uncategorized — John Jones @ 6:05 pm

Post-Decorating Disaster

There is a family that I am really close to who recently re-decorated their living area and kitchen. It was just as they wanted it to be – comfortable, stylish and useful. They were so proud of what they had accomplished and everyone told them that they had done a good job in their choices. But then a disaster struck – a firework landed on their roof without them knowing about it (neighborhood kids) and it resulted in fire damage and smoke damage that destroyed their new furnishings, their roof and their whole re-decoration. It really threw them for a loop. Not only would they have to re-locate for a decent amount of time (to a hotel), but they would have to do a little fighting with their insurance company to ensure that they could recover and rebuild. It was like their life had been taken apart in just a few minutes. They hadn’t imagined that such fire damage could hit them at such a key time. But, they had to start the process of getting everything back – they didn’t think anyone else was going to help them.

But, that’s when they were told about something called a Texas Public Adjuster service in the Dallas area. This company claimed that they could help this family with the entire insurance claim process and even make sure they didn’t get the runaround from the insurance company. This company told them that they would do all they could to get this family all of the money that they needed to actually improve their house. The family checked into this group and found that they had stellar testimonials that made them feel good about using them. (http://www.abbaclaims.com)

Well to make this story shorter and sweet, this firm did exactly what they promised. They came in as advocates and independent appraisers to make sure that the insurance company’s appraiser was giving everything a fair look. As a result of Abba’s efforts, this family got back a lot of money to fix their house and beautify it even more than before. It was hard work, but they pulled it off and were able to move beyond the destruction.

I write this article because I want to make other people aware that there are those who are out there who will help you when disaster strikes. Look into Public Adjusters if you run into trouble with your house or business. Most of them are worth the time and research.

May 21, 2018

Watching the Origins

Filed under: Uncategorized — John Jones @ 5:57 pm

Watching the Origins

Now I may be alone in this, but I like to watch behind the scenes manufacturing – the origin of products as they go from raw materials to a finished product. If I am going to buy something significant, I want to know where that product comes from and how it is formed. I also like to see the people who are forming a specific product. Are they artisans? Do they really care about what they are making? That’s why I love when a company offers a factory tour so that I can do all of this. It’s a major selling point for me. If I get to watch the behind the scenes work and am impressed by what I see, I am more than likely to go with that business.

Well, it turns out that I am in the market for either Denton plantation shutters or McKinney plantation shutters (I live in the Dallas area) and have been on the lookout for a shutter company, which not only promises professionalism, but also gives me access to their process. I didn’t know if I would find one, but after some computer research I found a company called Sewell Shutters that has not only been in business for decades and has amazing testimonials, but which offers a factory tour to anyone who wants to see how they do what they do. And not only do they offer a factory tour, but if you take a tour you get 10% off of your future order of plantation shutters. I couldn’t believe what I had found – it was exactly what I wanted plus a financial incentive – doesn’t get any better than that…

So, to be brief, I called Sewell up and told them about my desire to take a factory tour. They were so friendly and gladly set up an appointment for me to come in and watch their craftspeople craft the product from start to finish. I don’t want to go into too much detail about the tour itself, but let’s just say it was exactly what I needed to see. These workers were not just doing a haphazard job – they were proud to be making the “best” shutters in the nation. The guide told me all about the kinds of wood that they used and why they did so. After the tour, I was sold. I put in my order that day and within weeks I had these high-quality shutters perfectly installed in my home.

This was a great experience and it only makes me wonder why more companies don’t offer tours of their factories. I bet if businesses showed customers what they were getting before getting it, they would sell a lot more. That is, unless if they have something to hide. Okay, that is my story. What do you think about companies showing people their backend processes? Would that influence you positively? Just interested to see if I am alone in my thoughts and desires. Feel free to comment.

May 7, 2018

More Learning…

Filed under: Uncategorized — John Jones @ 6:44 pm

More Learning…

So in my last article I talked about two speakers who came into my business leaders’ workshop group and how they helped to open my eyes to things I had never considered. I definitely feel humbled each time I come to this group because before I started coming I thought I was the ultimate business leader – not in need of extra training. But I am being shown that there is plenty I haven’t thought about but need to. Ideas from other leaders are positively affecting my leadership and that is great for me and for my company. I’ve already implemented several of the suggestions and I have already noticed how it is improving my relationships with my staff.

Anyway, I didn’t have the time in my last article to tell about the third speaker who came in to share with us – I figured I would do that here. The man who came in to talk to us was the owner of a plantation shutters company in Dallas (specifically McKinney plantation shutters and Keller plantation shutters). He was an older gentleman who had a lot of wisdom about how to make a business grow and how to make a company last. His company has been around for thirty years and is still going strong. He told us that the strength of his business was due to three things: integrity in all dealings, use of the best materials and having a solid mission and vision that is consistently communicated to everyone in the company. He explained these three “success-makers” in detail and made me hope that I could create a company that would last for decades. I realized that while I do have a mission and a vision for my business that I don’t really communicate to my managers and day workers. They have become just words on a sign. I decided right then and there to not only consider if our vision and mission were still applicable, but also to consistently communicate it to my staff in some of the ways that this man had suggested.

I have to say that I love this business group. Every week, I am learning new things and this is making me a better man and a better boss. I highly recommend that if you are an owner of a business, that you find a similar group in your area and start going. Just some friendly advice from a fellow learner…

Learning New Things

Filed under: Uncategorized — John Jones @ 6:22 pm

Learning New Things

I started attending a business leaders’ networking group about three weeks ago and it has been a great learning experience. I guess I shouldn’t call it just a networking group because we have speakers come in and talk to us about best practices in business. I think I know quite a bit about a lot, but in three weeks time I have learned so much more from all three speakers. It’s like having a business conference or leadership development workshop on a weekly basis and this is so good for me. Speaking of leadership development, we had a man come in who is an expert at executive coaching and talk to us about how to make our mid-level managers into real, passionate leaders within our companies. It was all about getting buy-in from them and then incentivizing their efforts beyond the normal salaries being paid out. I took copious notes about the specifics and asked this guy if he would come to my workplace and speak to my managers. He said that he would be happy to. We scheduled it for two months away. I cannot wait to see what he has to say to them – and also how he will be able to motivate them beyond what I have been able to do.

The second speaker who came in was a public adjuster. Just in case you don’t know what a public adjuster is (I know I didn’t), let’s just say they are advocates for fairness. When people have residential or commercial damage (like a fire or water damage), public adjusters help victims get a fair settlement from their insurance company. Anyway, this man took a pretty cool approach to his talk. He said that since he saw so many disasters firsthand, he was able to identify when a business is damaged and needs outside help getting back on track. He spoke about how his pride had kept him from asking from outside help for a long time, but then he realized that having a mentor would benefit him greatly. He hadn’t realized how “damaged” his business was until this “adjuster” came into his life and showed him the cracks in his leadership. From this mentor, he learned how to identify not only his own business’ problems, but that grew eyes that could see the damage in other’s companies. He said he would be happy to audit our businesses for a small fee and to consult us about how we can keep from exploding or imploding. It was really well done.

Well, that’s all I have to say for today. I’ll probably tell you about the third speaker in my next article. Thanks for reading.

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